AI Elites Security

Video intercom installation in Sydney: smart door station, indoor touchscreen monitor and mobile app access by AI Elites Security
Intercom Systems Sydney

Video Intercom Installation & Upgrades in Sydney

AI Elites Security installs and upgrades video intercom systems for homes, businesses, driveway gates, apartments and strata buildings across Sydney. See who is at the door, talk to visitors and unlock compatible doors or gates from an indoor monitor or your phone, wherever you are.

Explore our intercom packages, or compare the system options below. We design each system around your entrance, existing cabling and the features you need, then give you a clear, no-obligation quote. For faults with an existing system, visit our maintenance and repairs page.

Smart app connectivity Answer visitors, view the door station and unlock compatible doors or gates from your phone.
Residential & commercial options Solutions for houses, offices, shops, apartments, strata entrances and controlled gates.
New installs & upgrades IP, 2-wire, 4-wire and Wi-Fi options, chosen to suit the site and the cabling already in place.
Licensed Master & Operative Security Licence
ACMA Open Registration
Pure Copper Cat6 Cabling
App Setup & Training Included
3 Years Workmanship Warranty
Intercom Brands We Install

Smart intercom solutions from leading security brands

We choose the intercom platform around your property, cabling, required features and future expansion. Akuvox is our main smart intercom brand, with Hikvision, HiLook and Dahua as reliable options for different budgets and sites.

Professional IP Systems

Hikvision Intercom

A broad range of video intercom solutions for homes and businesses, with indoor monitors, IP door stations and expandable system options.

  • IP video intercom systems
  • Indoor touchscreen monitor options
  • Mobile app connectivity on compatible systems
  • Door and gate release integration
  • Works well alongside Hikvision CCTV

Best for: houses, offices and multi-unit sites with Hikvision cameras.

Value & Simplicity

HiLook Intercom

Practical intercom options for customers who want straightforward video door communication and remote access without unnecessary complexity.

  • Residential video intercom options
  • Indoor monitor and door station combinations
  • Simple, clean interface
  • Good balance of budget and reliability

Best for: homes, duplexes and small businesses.

Flexible & Feature Rich

Dahua Intercom

A wide range of IP and 2-wire intercom products for homes, commercial properties and multi-unit sites, with flexible monitor and door station options.

  • IP and 2-wire intercom solutions
  • Indoor touchscreen monitors
  • Mobile app support on compatible systems
  • Door strike and gate control integration
  • Can reuse suitable existing cabling

Best for: upgrades, apartments and commercial entries.

Intercom System Types

Choose the right intercom system for your property

We match the system to your existing cabling, Wi-Fi coverage, entrance location, number of users and required features. Compare the six main options for homes, businesses, apartments and controlled gates.

4-wire video intercom system with outdoor door station, indoor monitor and mobile app access
4-Wire

4-Wire Video Intercom Systems

A practical, cost-effective choice for houses and small properties. Dedicated four-core cabling carries power, audio, video and control between the outdoor door station and indoor monitor for dependable everyday operation.

  • Ideal for new residential installations
  • Direct door station to monitor connection
  • Indoor viewing, two-way talk and door release

Best for: single homes wanting a simple, reliable wired system.

2-wire video intercom system with door station, indoor monitor, power module and smartphone access
2-Wire

2-Wire Video Intercom Systems

Designed for upgrades where suitable two-core cabling is already installed. Modern 2-wire technology can provide video, communication and door control without the disruption of replacing existing cable with Ethernet.

  • Excellent for replacing older intercom systems
  • Can reuse compatible existing two-core cabling
  • Indoor monitor and mobile app options by model

Best for: upgrading an old audio or video intercom with less mess.

IP video intercom system with network door station, touchscreen monitor, PoE switch and smartphone access
IP / PoE

IP Intercom Systems

Network-based intercoms use Ethernet and PoE (Power over Ethernet) for high-quality video, flexible expansion and advanced integration. They suit premium homes, businesses and larger sites with multiple monitors, entrances or users.

  • PoE and network-based installation options
  • Expandable for multiple doors and indoor stations
  • App calling and access control integration by model

Best for: new builds, renovations and commercial sites.

Wi-Fi video intercom system with powered door station, indoor monitor and smartphone access
Wi-Fi

Wi-Fi Intercom Systems

A useful solution where running a communication cable between the entrance and the indoor station is difficult. The powered door station and powered indoor station communicate through the property's Wi-Fi network instead of a direct data cable.

  • Both ends still need a suitable power supply
  • Reliable Wi-Fi coverage is required at each device
  • Not wire-free: communication is carried over Wi-Fi

Best for: sites where a new cable run is impractical.

Apartment and multi-unit IP video intercom system with entrance stations, indoor monitors, PoE switch and smartphone access
Multi-Unit

Apartment & Multi-Unit Intercom

Built for apartments, townhouses, strata properties and multi-tenant buildings. A shared entrance panel calls the selected residence or business, so occupants can identify visitors and release the entrance securely.

  • Shared entry panel with individual resident calling
  • Indoor stations or app-based answering options
  • Scalable design for multiple units and entrances

Best for: strata committees, building managers and developers.

Gate and pedestrian entry video intercom system with driveway gate, indoor monitor and smartphone access
Gate Entry

Gate & Pedestrian Entry Intercom

Visitor communication and controlled entry at driveway gates, pedestrian gates and entrances away from the main building. Compatible systems can trigger a gate motor, electric strike or magnetic lock.

  • Video calling from remote property entrances
  • Gate release or pedestrian door control
  • Wired, IP or Wi-Fi options based on site conditions

Best for: homes with driveway gates, rural and commercial properties.

Intercom Upgrades

Is it time to upgrade your old intercom?

Many Sydney homes and apartment blocks still run audio-only or early video intercoms. A modern system gives you clear video, phone answering and better control over who comes in, often without replacing every cable.

Audio only or blurry video

You can hear visitors but can't clearly see who is at the door or gate.

Missed visitors and deliveries

No way to answer when you're out, so parcels and guests are missed.

Faulty or discontinued parts

Broken monitors or door stations that can no longer be repaired or replaced.

Unreliable door or gate release

Locks that stick, fail or can only be opened from one spot inside.

Reuse Existing Cabling

Upgrade with less disruption

If your property already has intercom cable in the walls, we test it first. Where it's suitable, a 2-wire system or a PoE over two-wire kit can run a modern video intercom on the same cable, with no new cable runs through finished walls or ceilings.

  • Faster installation and less patching
  • Ideal for apartments and finished homes
  • Video, app calling and door release by model
New Cabling

Future-ready IP installation

For new builds, renovations or sites with failing cable, we run new pure copper Cat6 for a full IP intercom. This gives the best video quality and the most room to add door stations, monitors, access control and CCTV later.

  • Best image quality and reliability
  • Easy to expand with more entrances
  • Integrates with access control and CCTV

Not sure which option suits your entrance?

Tell us about your door or gate, existing intercom and cabling, and we'll recommend the right upgrade path.

Get a Free Quote
Smart Intercom Features

More control over who enters your property

Features vary by brand and model. We'll confirm what your chosen system supports before installation.

Mobile App Calling Receive intercom calls and view visitors from your smartphone on compatible systems.
Live Video See the entrance before deciding whether to answer or unlock.
Remote Door Release Control compatible electric strikes, magnetic locks or gate operators.
Indoor Monitors Wall-mounted touchscreen or display options for easy indoor answering.
PIN / Keypad Entry Selected door stations support keypad codes for residents, staff or trades.
Card / Fob Access Combine intercom calling with card or fob entry on compatible systems.
CCTV Integration Selected systems work alongside your CCTV for a complete security setup.
Multiple Entrances Suitable platforms support more than one door station or controlled entrance.
Where We Install Intercoms

Smart entry for homes, businesses and shared properties

From a single front door to a multi-entrance strata building, we install intercoms for every type of property across Sydney.

Houses

Front door video intercoms, indoor monitors, mobile app calling and electric door release options.

Duplexes & Townhouses

Separate or shared entry solutions depending on the property layout and access requirements.

Apartments & Strata

Multi-unit entry panels, resident calling, indoor stations and shared access control integration.

Offices & Commercial

Reception calling, controlled staff entry and integration with electric locks or access systems.

Retail & Warehouses

Door or gate intercoms for deliveries, staff entrances and controlled visitor access.

Childcare & Education

Controlled visitor communication and entry points for reception, gates and secured doors.

Driveway Gates

Video calling and compatible gate release for vehicle or pedestrian entrances.

Existing System Upgrades

Replacement door stations, indoor monitors, app upgrades and conversion options where suitable.

Why Choose AI Elites Security

Licensed intercom installers you can rely on

Every intercom installation is planned, installed and supported by our licensed local team.

01

Licensed & registered

We hold a Master Security Licence and Operative Security Licence, with ACMA Open Registration for cabling work.

02

Advice for your entrance

We recommend the brand and system that suits your property, cabling and budget, not the most expensive kit.

03

Pure copper Cat6 cabling

Quality cabling for reliable video, audio and door control on IP intercom systems.

04

Door and gate integration

We connect compatible electric strikes, magnetic locks and gate motors so you can release them remotely.

05

App setup and training

We set up mobile answering where supported and show everyone how to use the system before we leave.

06

3-year workmanship warranty

Every installation is covered by our 3-year workmanship warranty, plus help with manufacturer warranty claims.

Our Process

From entrance assessment to a working smart intercom

A simple process from your first call to a fully tested system.

01

Assess the entrance

We review the door or gate location, cabling, lock type, network availability and user requirements.

02

Select the platform

We recommend Akuvox, Hikvision, HiLook or Dahua based on the property, features and budget.

03

Install & integrate

The door station, indoor monitor, network and compatible door or gate release are configured and tested.

04

App setup & handover

Where supported, mobile access is configured and we show you how to answer and operate the system.

Intercom FAQs

Common intercom questions

Which type of intercom system is best for my home?

It depends on your existing cabling and what you want the system to do. A 4-wire system suits most new single homes, 2-wire is ideal when replacing an old intercom on existing cable, and IP suits new builds or larger homes that want the best video and the most features. We assess your entrance and recommend the right option in your free quote.

Can I upgrade my old intercom using the existing wires?

In most cases, yes. If the existing cable is in good condition, a 2-wire video intercom or a PoE over two-wire kit can run a modern system on the same cable, so you can see and talk to visitors on your phone without new cable runs. We test the cable on site before we quote.

Can I answer my intercom and open the door from my phone?

Yes, on compatible systems. Smart intercoms from Akuvox, Hikvision, HiLook and Dahua can send calls to a mobile app so you can see visitors, talk to them and release a connected door lock or gate from anywhere with an internet connection.

Is a Wi-Fi intercom completely wireless?

No. A Wi-Fi intercom removes the data cable between the door station and indoor monitor, but both devices still need a suitable power supply. It also needs strong, reliable Wi-Fi at each device, so we check coverage before recommending it.

Can an intercom open my driveway gate?

Yes. Compatible intercoms can trigger a gate motor, electric strike or magnetic lock, so you can let visitors in from the indoor monitor or your phone. We use wired, IP or Wi-Fi connections depending on how far the gate is from the house.

Do you install intercoms for apartments and strata buildings?

Yes. We install multi-unit intercom systems with a shared entrance panel that calls each apartment or tenancy, with indoor stations or app answering for residents. These systems can also integrate with access control for card or fob entry.

Can my intercom work with my CCTV system?

Selected intercom and CCTV systems from the same brand, such as Hikvision, can work together so you can manage entry and cameras from one setup. We'll confirm compatibility with your existing equipment when we quote.

Do you repair existing intercom systems?

Yes. If your door station, indoor monitor, app connection or door release has stopped working, visit our maintenance and repairs page or book a service and we'll troubleshoot the system.

Are you licensed to install intercoms in Sydney?

Yes. AI Elites Security holds a Master Security Licence and Operative Security Licence, and our technicians have ACMA Open Registration for cabling work. Every installation comes with a 3-year workmanship warranty.

Smart Intercom Installation & Support

Need a new intercom or help with an existing system?

Request a free quote for a new Akuvox, Hikvision, HiLook or Dahua intercom installation or upgrade, or book a service if your existing door station, indoor monitor, app connection or door release needs troubleshooting.

Or call us on 0493 866 119