Should I choose a wired or wireless alarm system?
It depends on your property. Wireless alarms suit finished homes, rentals, shops and offices where running new cable is difficult. Wired alarms suit new builds, renovations and properties that already have alarm cabling in place. We assess your property and recommend the right option in your free quote.
Can you upgrade my existing alarm using the old cabling?
In many cases, yes. If the existing alarm cabling is in good condition, we can often reuse it and the existing sensor positions with a new panel and keypad, which keeps the upgrade quicker and tidier. We check the cabling on site before we quote.
Can I arm and disarm my alarm from my phone?
Yes, on compatible systems. Many modern wired and wireless alarms, including Ajax, Hikvision, Dahua, Bosch and Ness options, can connect to a mobile app so you can arm, disarm, check events and receive notifications from anywhere with an internet connection.
Do you service and repair alarms installed by other companies?
Yes. We service, troubleshoot and upgrade existing alarm systems, including common Bosch, Hills Reliance and Ness panels. If your alarm has faults, sensor issues, keypad problems or app connection issues, visit our maintenance and repairs page or book a service.
Can my alarm system open my garage door?
Selected alarm systems can operate compatible garage roller doors through suitable relays or automation modules. We'll confirm whether your alarm platform and garage door motor support this before installation.
Will my pets set off the alarm?
Pet-friendly motion sensors are available on selected alarm systems, and careful sensor placement also helps reduce false alarms. Let us know about your pets when you request a quote and we'll recommend suitable sensors.
How much does a security alarm system cost?
The price depends on the size of the property, the number of sensors and keypads, wired or wireless installation, and the features you want, such as app control or automation. You can see our security alarm kits, or request a free quote for pricing tailored to your property.
Are you licensed to install security alarms in Sydney?
Yes. AI Elites Security holds a Master Security Licence and Operative Security Licence, and our technicians have ACMA Open Registration for cabling work. Every installation comes with a 3-year workmanship warranty.